Refund policy

Return and Refund Policy

Last updated: August 2026

At Geezee (GZ), we want you to be happy with your purchase. If you receive an incorrect, damaged, or defective item, you may request a return or exchange according to the policy below.

1. Return Eligibility

You can request a return/exchange within 7 days of receiving your order if:

You received the wrong product, size, or color.
The product is damaged or defective.
The product is unused and in its original condition.
Original tags and packaging are still attached.

2. Non-Returnable Items

We cannot accept returns for:

Products that have been worn, washed, altered, or damaged by the customer.
Products without original tags or packaging.
Items returned after the 7-day return period.
Customized or personalized products, unless they arrived damaged or defective.

3. How to Request a Return

Please contact us within 7 days of delivery with:

Order number
Customer name
Reason for return
Clear photos/videos of the product if it is damaged or incorrect

Our team will review your request and provide the next steps.

4. Exchange

If you want to exchange an item for another size or eligible product, the exchange is subject to product availability.

If the requested item is unavailable, we may offer an alternative product or refund according to the circumstances.

5. Refunds

Once the returned product is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be processed through the applicable payment method. Shipping charges may be non-refundable, except where the return is due to an incorrect, damaged, or defective product received from us.

6. Return Shipping

If the return is caused by an error on our part, such as receiving the wrong or defective item, Geezee will cover the applicable return shipping cost.

For returns caused by a change of mind or incorrect size selection, the customer may be responsible for return shipping costs.

7. Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please contact us as soon as possible and provide photos/videos of the package and product. We will work to resolve the issue promptly.

8. Contact Us

For return, exchange, or refund requests, please contact Geezee through the contact details provided on our website.

Geezee — Premium Quality. Modern Designs. Made for Everyone.